The Chuckling Cheese Help Centre

How Can We Help? Speak To Us!


Our dedicated Cheese Team is happy to help with any issues or questions, including cheese celebration cakes, monthly cheese subscriptions, and online orders! 


To contact our Customer Service Team, please complete the form below or give us a call at 01754 768120. Our phone lines are open from 9am - 4pm Monday to Friday. If we are unable to take your call, please email us at and our Cheese Team will endeavor to get in touch as soon as possible.

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Where is my parcel? 


Once your order has been dispatched, we will email you with dispatch confirmation which will include a tracking number to allow you to track your parcel online via the courier website. If you are experiencing any issues, please contact 01754 768120, or alternatively email us at


Don’t forget to check our FAQs section, where you will find all the answers to the most frequently asked questions.